TERMS OF AGREEMENT

By clicking "I Agree" or by submitting payment information through the JailATM™ service, I indicate that I have read, fully understand, and agree to the following terms and conditions. In consideration for the use of the JailATM™ services, I agree to pay a fee to Tech Friends, Inc. for each transaction. I authorize Tech Friends, Inc. through the JailATM™ service to charge my bank card for the transaction amount plus any associated JailATM™ service fee for each transaction I initiate.

I understand that a charge by JailATM™ will appear on my card statement.

I approve this charge to my credit card and agree to pay the total amount due according to the payment rules and regulations of the card issuer.

I understand that all transactions are subject to additional fees imposed by the correctional facility. I understand and accept that any dispute arising from these additional fees are strictly with the correctional facility and not with Tech Friends, Inc. or the services offered by this website. In any event, the JailATM™ transaction will be considered complete, accepted and final. In the case of a billing or accounting dispute with the detention facility, I agree that it is not the responsibility of the JailATM™ service or Tech Friends, Inc. NO REFUNDS WILL BE GIVEN FOR EMAIL, VIDEO VISITATION, OR GIFT PACK PURCHASES. For Commissary gift card purchases, I will refer to the Tech Friends, Inc. Commissary Refund Policy for my specific state.

I understand that certain card issuers may charge additional fees including "cash advance" fees as a result of transactions processed through this service. I understand that neither Tech Friends, Inc. or the JailATM™ service is responsible for any fees assessed by the card issuer.

I understand that any non-payment of the transaction amount will be turned over to a collection agency and litigation procedures will begin. I also understand that I am responsible for paying any JailATM™ service charges arising from pursuing payment such as collection fees, court fees, attorney fees, etc.

Colorado Residents Only:
COLORADO DIVISION OF BANKING
COLORADO MONEY TRANSMITTERS ACT
CUSTOMER NOTICE
Entities other than FDIC insured financial institutions that conduct money transmission activities in Colorado, including the sale of money orders, transfer of funds, and other instruments for the payment of money or credit, are required to be licensed by the Colorado Division of Banking pursuant to the Money Transmitters Act, Title 11, Article 110, Colorado Revised Statutes.
If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT
You must contact the Money Transmitter who processed your transaction for assistance. The Division of Banking does not have access to this information. Contact JailATM.com by Email at support@jailatm.com or by phone at 1-877-810-0914.
If you are a Colorado Resident and have a Complaint about THE MONEY TRANSMITTER - THE COMPANY THAT SENT YOUR MONEY
ALL complaints must be submitted in writing. Please fill out the Complaint Form provided on the Colorado Division of Banking's website and return it and any documentation supporting the complaint via mail or email to the Division of Banking at:
Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202
Email: DORA_BankingWebsite@state.co.us
Website: https://banking.colorado.gov/industry/money-transmitters
Section 11-110-120, C.R.S. requires that money transmitters and money order companies post this notice in a conspicuous, well-lighted location visible to customers.

DIVISIÓN BANCARIA DE COLORADO
ACTO DE TRANSMISORES DE DINERO EN COLORADO
AVISO A LOS CLIENTES
Entidades diferentes a aquellas instituciones financieras aseguradas por el FDIC, que dirigen actividades de envío de dinero en Colorado, incluyendo venta de giros postales, giro de fondos e instrumentos de pago o crédito requieren tener licencia de la División Bancaria del Estado de Colorado de acuerdo con el Acto de Transmisores de Dinero, Título 11, Artículo 110, del Estatuto Revisado de Colorado.
Si usted tiene una pregunta o duda acerca DE SU TRANSACCIÓN - DEL DINERO QUE ENVIÓ
Por favor póngase en contacto con el agente de envíos monetarios que procesó su transacción para obtener ayuda. La División Bancaria de Colorado no tiene acceso a esta información. Contacte a JailATM.com por correo electrónico a support@jailatm.com o por teléfono al 1-877-810-0914.
Si usted es un residente del estado de Colorado y tiene una queja sobre EL AGENTE DE ENVIÓS MONETARIOS - LA COMPAÑÍA QUE ENVIÓ SU DINERO
Todas las quejas deben de ser entregadas por escrito. Por favor llene la forma de quejas que se encuentra en el sitio web de la División Bancaria de Colorado y entrégue la forma junto con los documentos que apoyen su queja por correo o por correo electrónico a la División Bancaria de Colorado al:
Colorado Division of Banking, 1560 Broadway, Suite 975, Denver, CO 80202
correo electrónico: DORA_BankingWebsite@state.co.us
sitio web: https://banking.colorado.gov/industry/money-transmitters
Sección 11-110-120, C.R.S. requiere que agentes de envíos monetarios y compañías de giros postales coloquen este anuncio en un lugar visible, notorio y alumbrado.

COMMISSARY REFUND POLICY

Illinois Residents Only: If you have a complaint, first contact the customer assistance division of Tech Friends, Inc. by email at support@jailatm.com, by mail at PO Box 16480, Jonesboro, AR 72403, or by phone at 1-877-810-0914. If you still have an unresolved complaint regarding Tech Friends, Inc. money transmission activity, please direct your complaint to the Illinois Department of Financial & Professional Regulation by phone at 1-888-298-8089 or at www.idfpr.gov.

Texas Residents Only: If you have a complaint, first contact the customer assistance division of Tech Friends, Inc. by phone at 1-877-810-0914, by mail at PO Box 16480, Jonesboro, AR 72403, or by email at support@jailatm.com. If you still have an unresolved complaint regarding Tech Friends, Inc. money transmission activity, please direct your complaint to the Texas Department of Banking: In Person or U.S. mail: 2601 North Lamar Boulevard, Austin, Texas 78705-4294; Telephone Number: 1-877-276-5554; Email Address: customer.complaints@dob.texas.gov; Texas customers click here for information about filing complaints about our money transmission or currency exchange product or service..

California Residents Only: If you have complaints with respect to any aspect of the money transmission activities conducted at this location, you may contact the California Department of Financial Protection and Innovation at its toll-free telephone number, 1-866-275-2677, by email at consumer.services@dfpi.ca.gov, or by mail at the Department of Financial Protection and Innovation, Consumer Services, 2101 Arena Boulevard, Sacramento, CA 95834.

You can also contact Tech Friends, Inc. by email at support@jailatm.com, by mail at PO Box 16480, Jonesboro, AR 72403, or by phone at 1-877-810-0914.

Maryland Residents Only: The Commissioner of Financial Regulation for the State of Maryland will accept all questions or complaints from Maryland residents regarding Tech Friends, Inc., #1151821, 4956501, at Commissioner of Financial Regulation, 500 N Calvert St #402, Baltimore, MD 21202, phone 888-784-0136.

Alaska Residents Only:If your issue is unresolved by Tech Friends, Inc. at 1-877-810-0914, please submit formal complaints with the State of Alaska, Division of Banking & Securities. Please download the form here: www.commerce.alaska.gov/web/portals/3/pub/DBSGeneralComplaintFormupdated.pdf Submit formal complaint with supporting documents: Division of Banking & Securities PO Box 110807 Juneau, AK 99811-0807 If you are an Alaska resident with questions regarding formal complaints, please email us at dbs.licensing@alaska.gov or call Nine Zero Seven Four Six Five Two Five Two One.

Nevada Residents Only: If you have a Question about or Problem with YOUR TRANSACTION - THE MONEY YOU SENT You must contact the Money Transmitter who processed your transaction for assistance. The Financial Institutions Division does not have access to this information. Contact JailATM.com by Email at support@jailatm.com or by phone at 1-877-810-0914. Tech Friends, Inc. is licensed by the State of Nevada, Department of Business and Industry, Financial Institutions. If you have questions or concerns you may contact them at http://fid.nv.gov/Resources/Resources/ ; or by phone at 702-486-4120. You may also contact the Consumer Financial Protection Bureau, 855-411-2372 or at https://www.consumerfinance.gov/.

All Other States: No Refund Policy It is Tech Friends, Inc. policy that once the customer has completed a transaction with JailATM.com, the transaction is final, and the customer will not be allowed to ask for the refund of the price of the transaction or fee that has been processed, even if the customer is dissatisfied with the transaction. So before making the decision to complete a transaction on JailATM.com, customers are advised to read and understand this No Refund Policy. By completing your transaction on JailATM.com, you acknowledge that you have read and agree to this No Refund Policy.

GOVERNING LAW

I acknowledge that Tech Friends, Inc. and the JailATM™ service shall not be liable for any damages of any kind arising out of or in connection with this agreement or the JailATM™ service. I furthermore agree that any claim, dispute, or controversy between myself and Tech Friends, Inc. or the JailATM™ service shall be pursued under binding arbitration according to the Code of Procedures of the National Arbitration Forum. I agree that any arbitration hearings shall take place in the state of Arkansas and that the arbitrator(s) shall follow any applicable federal law and Arkansas State law in rendering an award. I also agree, to the extent permitted by law, that I will not bring, join, or participate in any class action or multi-plaintiff action as to any claim, dispute, or controversy that I may have against Tech Friends, Inc., its affiliates, or the JailATM™ service.

DISCLAIMER

THIS SERVICE IS PROVIDED BY TECH FRIENDS, INC. ON AN "AS IS" AND "AS AVAILABLE" BASIS. YOU AGREE THAT YOUR USE OF THE JAILATM™ SERVICE IS AT YOUR SOLE RISK. TECH FRIENDS, INC. PROVIDES NO WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS, EXPRESS OR IMPLIED, ORAL OR IN WRITING, REGARDING THE JAILATM™ SERVICE, ITS PERFORMANCE OR OTHERWISE RELATED TO THIS AGREEMENT. TECH FRIENDS, INC. AND ITS AFFILIATES, OFFICERS, EMPLOYEES, AND STOCKHOLDERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE JAILATM™ SERVICE, FOR DISRUPTIONS IN SERVICE, OR FOR ERROR, DELAY, OR MISDELIVERY OF A PAYMENT, REGARDLESS OF THE CAUSE, INCLUDING (WITHOUT LIMITATION) DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL DAMAGES.

Consumer Fraud Prevention Information