TERMS OF AGREEMENT
By clicking "I Agree" or by submitting payment information through the JailATM™
service, I indicate that I have read, fully understand, and agree to the
following terms and conditions. In consideration for the use of the JailATM™
services, I agree to pay a fee to Tech Friends, Inc. for each
transaction. I authorize Tech Friends, Inc. through the
JailATM™ service to charge my bank card for the transaction amount plus any
associated JailATM™ service fee for each transaction I initiate.
I understand that a charge by JailATM™ will appear on my card statement.
I approve this charge to my credit card and agree to pay the total
amount due according to the payment rules and regulations of the card issuer.
I understand that all transactions are subject to additional fees imposed by the
correctional facility. I understand and accept that any dispute arising from these
additional fees are strictly with the correctional facility and not with Tech Friends, Inc. or
the services offered by this website. In any event, the JailATM™ transaction will be
considered complete, accepted and final. In the case of a billing or accounting
dispute with the detention facility, I agree that it is not the responsibility
of the JailATM™ service or Tech Friends, Inc. NO REFUNDS WILL BE GIVEN FOR EMAIL, VIDEO VISITATION, OR GIFT PACK PURCHASES.
For Commissary gift card purchases, I will refer to the Tech Friends, Inc. Commissary Refund Policy for my specific state.
I understand that certain card issuers may charge additional fees including "cash advance" fees
as a result of transactions processed through this service. I understand that neither
Tech Friends, Inc. or the JailATM™ service is responsible for any fees assessed by the
I understand that any non-payment of the transaction amount will be turned over
to a collection agency and litigation procedures will begin. I also understand
that I am responsible for paying any JailATM™ service charges arising from
pursuing payment such as collection fees, court fees, attorney fees, etc.
COMMISSARY REFUND POLICY
Illinois Residents Only: If you have a complaint, first contact the customer assistance
division of Tech Friends, Inc. by email at email@example.com, by mail at PO Box 16480,
Jonesboro, AR 72403, or by phone at 1-877-810-0914. If you still have an unresolved complaint regarding Tech Friends,
Inc. money transmission activity, please direct your complaint to the Illinois Department of Financial &
Professional Regulation by phone at 1-888-298-8089 or at www.idfpr.gov.
Texas Residents Only: If you have a complaint, first contact the customer assistance
division of Tech Friends, Inc. by phone at 1-877-810-0914, by mail at PO Box 16480,
Jonesboro, AR 72403, or by email at firstname.lastname@example.org.
If you still have an unresolved
complaint regarding Tech Friends, Inc. money transmission activity, please direct your
complaint to the Texas Department of Banking: In Person or U.S. mail: 2601 North Lamar
Boulevard, Austin, Texas 78705-4294; Telephone Number: 1-877-276-5554;
Email Address: email@example.com;
Website Address: www.dob.texas.gov.
California Residents Only: RIGHT TO REFUND: You, the customer, are entitled to a refund of the
money to be transmitted as the result of this agreement if Tech Friends, Inc. does not forward the
money received from you within 10 days of the date of its receipt, or does not give instructions
committing an equivalent amount of money to the person designated by you within 10 days of the
date of the receipt of the funds from you unless otherwise instructed by you. If your instructions
as to when the moneys shall be forwarded or transmitted are not complied with and the money has
not yet been forwarded or transmitted, you have a right to a refund of your money. If you want a
refund, you must mail or deliver your written request to Tech Friends, Inc. at P.O. Box 16480,
Jonesboro, AR 72403. If you do not receive your refund, you may be entitled to your money back plus
a penalty of up to $1,000 and attorney’s fees pursuant to Section 2102 of the California Financial Code.
All Other States: No Refund Policy It is Tech Friends, Inc. policy that once the customer has
completed a transaction with JailATM.com, the transaction is final, and the customer will not be
allowed to ask for the refund of the price of the transaction or fee that has been processed, even
if the customer is dissatisfied with the transaction. So before making the decision to complete a
transaction on JailATM.com, customers are advised to read and understand this No Refund Policy.
By completing your transaction on JailATM.com, you acknowledge that you have read and
agree to this No Refund Policy.
I acknowledge that Tech Friends, Inc. and the JailATM™ service shall not be liable
for any damages of any kind arising out of or in connection with this agreement
or the JailATM™ service. I furthermore agree that any claim, dispute, or
controversy between myself and Tech Friends, Inc. or the JailATM™ service shall
be pursued under binding arbitration according to the Code of Procedures of the
National Arbitration Forum. I agree that any arbitration hearings shall take
place in the state of Arkansas and that the arbitrator(s) shall follow any
applicable federal law and Arkansas State law in rendering an award. I also
agree, to the extent permitted by law, that I will not bring, join, or
participate in any class action or multi-plaintiff action as to any claim,
dispute, or controversy that I may have against Tech Friends, Inc., its
affiliates, or the JailATM™ service.
THIS SERVICE IS PROVIDED BY TECH FRIENDS, INC. ON AN "AS IS" AND "AS AVAILABLE"
BASIS. YOU AGREE THAT YOUR USE OF THE JAILATM™ SERVICE IS AT YOUR SOLE RISK. TECH
FRIENDS, INC. PROVIDES NO WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS
AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER
WARRANTIES, CONDITIONS, GUARANTEES OR REPRESENTATIONS, EXPRESS OR IMPLIED, ORAL
OR IN WRITING, REGARDING THE JAILATM™ SERVICE, ITS PERFORMANCE OR OTHERWISE
RELATED TO THIS AGREEMENT. TECH FRIENDS, INC. AND ITS AFFLIATES, OFFICERS,
EMPLOYEES, AND STOCKHOLDERS WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND
ARISING FROM THE USE OF THE JAILATM™ SERVICE, FOR DISRUPTIONS IN SERVICE, OR FOR
ERROR, DELAY, OR MISDELIVERY OF A PAYMENT, REGARDLESS OF THE CAUSE, INCLUDING
(WITHOUT LIMITATION) DIRECT, INDIRECT, INCIDENTAL, PUNITIVE AND CONSEQUENTIAL