What information do we collect?
We collect information from you as you use the site, including but not
limited to, registration information, purchase information, IP address, browser
information, and biometric data.
This site is used for restricted communications to inmates housed at government
facilities. The government facilities enrolled in this service will have
access to identity and transaction information you enter. In addition, for
e-mail and video visitation services, the government facilities will be able to
intercept, monitor and record such services unless you have requested status as
a confidential visitor. Thus, there is NO EXPECTATION OF PRIVACY of anyone
participating in any of the services we provide, including JailATM™
transactions and e-mail and video visitation services.
When ordering on our site, you will be asked to enter your credit card
information. There will be no refunds under any circumstances.
general visitor information, and track visits to our website. Please refer to
What do we use your information for?
Any of the information we collect from you may be used in the following
• To process transactions
Your information, whether public or private, may be exchanged with other
entities for the purpose of identity verification or law enforcement
needs. We do not sell your information for cross-marketing purposes.
• For identity verification
Your information may be used to determine your actual identity by
governmental agencies as allowed by law. This identity information may be
used to authorize deposits into an inmate's account, allow email communications,
or video visitations between you and the inmate.
What is a confidential visitor?
As a confidential visitor, your email and video visitations will not be
recorded; however, you must register with, and be accepted as a confidential
visitor by the government facility and register as such with us prior to the
How do we protect your information?
We implement a variety of security measures to maintain the safety of your
personal information when you place an order.
These security measures include: password protected directories and databases
to safeguard your information, SSL (Secure Sockets Layer) technology to ensure
that your information is fully encrypted and sent across the Internet securely
or PCI Scanning to actively protect our servers from hackers and other
We use a secure server and all supplied sensitive/credit information is
transmitted via Secure Socket Layer (SSL) technology and then encrypted into
our Payment gateway provider's database only to be accessible by those
authorized with special access rights to such systems, and are required to keep
the information confidential. Although this greatly reduces the risk of your
information being compromised, no security method is unbreakable and we make no
guarantee that your information will be not intercepted.
You hereby release and covenant not to sue Tech Friends, its affiliates, and
any participating government facility for any civil claim or criminal complaint
related to such interception, monitoring, and recording of any content of
e-mail or video visitation, any personally identifiable information, and any
subsequent use, publication or sharing thereof, including without limitation,
any state or federal wiretap, eavesdropping, stored communications, or invasion
of privacy statutes.
Yes (Cookies are small files that a site or its service provider transfers
to your computer’s hard drive through your Web browser (if you allow) that
enables the sites or service providers systems to recognize your browser and
capture and remember certain information).
Do we disclose any information to outside parties?
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable information for cross-marketing purposes. This does not
include trusted third parties who assist us in operating our website,
conducting our business, or servicing you, so long as those parties agree to
keep this information confidential. We may also release your information when
we believe release is appropriate to comply with the law, aid in identity
verification, is needful for law enforcement, to enforce our site policies, or
protect ours or others' rights, property, or safety. You hereby authorize such
release without the need for a subpoena, warrant, court order or authorization
from you. Non-personally identifiable visitor information may be provided to
other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party
products or services on our website. These third party sites have separate and
independent privacy policies. We therefore have no responsibility or liability
for the content and activities of these linked sites. Nonetheless, we seek to
protect the integrity of our site and welcome any feedback about these sites.
California Online Privacy Protection Act Compliance
Because we value your privacy, we have taken the necessary precautions to be
in compliance with the California Online Privacy Protection Act.
All personal information can be changed by logging into your account and
editing the information on the Account Settings page.
Children's Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Children’s Online
Privacy Protection Act). We do not collect any information from anyone under 13
years of age. Our website, products and services are all directed to people who
are at least 13 years old or older.
Release of Information to Law Enforcement Agencies
Due to the purpose of this site being to facilitate deposit of funds into
inmate accounts, Tech Friends reserves the right to comply with any requests by
law enforcement agencies for information supplied to this website. The
information will be surrendered prior to the issuance of a warrant or court
website and not to information collected offline.
Terms and Conditions
Please also visit our Terms and Conditions section establishing the use,
disclaimers, and limitations of liability governing the use of our website at www.jailatm.com/Terms.aspx.
changes will apply only to information collected after the date of the change.
This policy was last modified on March 22, 2012.
using the information below.